IELTS GENERAL Sample Task 1
You recently went on a trip and stayed at a hotel. However, you were not satisfied with the service provided by the hotel staff. Write a letter to the hotel manager explaining the problems you faced and request appropriate action.
GENERAL | TASK1
dear manager i was a guest at your lovely hotel last week. I wanted to thank you for your great design and also make a few suggestion. My first night of stay I have asked for an extra matrice from the staff and they were extremely rude to me. They have told me that they can't provide that and i should have brought a matrice with myself which doesn't make any sence for me to carry a huge matrice everywhere I go. Also there was another problem that I have faced during my time at your hotel. The water was so cold and it didn't run smoothly when I wanted to take a shower. I politly ask you to consider fixing these problems. Despite all of these, the food was really good and the waiters at hotels resturant were really nice, unlike the room service staff. Thank you Sincerlly Avin
- Task Achievement: 7
- Coherence And Cohesion: 6
- Lexical Resource: 6
- Grammatical Range and Accuracy: 5
The letter effectively conveys the writer's dissatisfaction with the hotel service, addressing both the rude staff and the cold water issue. However, the language is somewhat informal and the structure could be improved.
- Feedback: The letter effectively addresses the topic but could be more concise and formal. Avoid using slang ("doesn't make any sence") and contractions ("I've"). Organize the complaints in a more logical manner, focusing on each issue separately. Consider rewriting the final paragraph to emphasize the positive aspects of
