IELTS GENERAL Sample Task 1
You recently purchased a faulty product from a store. Write a letter to the store manager explaining the issue and requesting a refund or replacement.
GENERAL | TASK1
Dear sir or madam,
I'm writing this letter to convey my disappointment regarding a purchase I made at your store.
On September 10,2024 I purchased an item online from Amazon.which was a gift card from my friend as my birthday gift so I decided to buy a wireless headphones. Moreover, when I was trying to order that thing it showed me it's comes with warranty and replacement after products delivered.
Furthermore, when I recvied my parcel I was so excited to use it but when I tried to connect with my iPhone they wasn't function properly. I was trying to restart and reconnect but nothing worked for me. So I decided to return them back.
However, when I was checking up my return option that was nothing instead they asked me to pay additional money if I want to return it. I would appreciate if you could arrangement a replacement or return my full money back.
I look forward to hearing from you soon.
Yours Faithfully, Navneet kaur
IELTS Writing Feedback:
- Task Achievement: 6
- Coherence And Cohesion: 5
- Lexical Resource: 6
- Grammatical Range and Accuracy: 5
Feedback in 50 words:
The letter adequately addresses the issue and requests a refund/replacement. However, it is slightly too long and lacks clarity. The structure needs improvement, and unnecessary information about the gift card and delivery should be omitted. Focus on the faulty product and the desired outcome.
